Operational support for security systems. Sustainability – Compliance – Control.

B42 SecureOps is not technical maintenance – it is managing the correctness, availability and efficiency of your technical security systems, in real time, with clear rules, responsibilities and reports.

Designed for:

• Subjects subject to supervision and inspections (banks, exchange offices, logistics)
• Clients with multiple facilities and systems in remote locations
• Companies that want transparency and timely response to any irregularity

What does B42 SecureOps include?

• System functionality monitoring
• Continuous review of the correctness of CCTV, access control, alerts, IT connectivity
• Reception and categorization of failures, warnings and safety conditions
• Monitoring of SLA deadlines and escalations

Administrative and technical support:

• Management of access rights (adding/removing cards, users, rules)
• Updating system settings according to client policies
• Centralized record keeping of changes and incidents

Coordination of service partners:

• Büro42 does not perform physical maintenance, but coordinates contracted partners on your behalf
• You don’t manage ten communications – everything goes through us
• Transparent communication and verification of each task

Reporting and provability:

• Regular reports on system functionality, interventions and status
• SLA views for management, security teams and regulatory bodies
• Archive of communication and confirmation for inspection orders

Compliance and legal justification

B42 SecureOps was developed in accordance with:

• by the Law on the Protection of Financial Institutions (Official Gazette 56/15)
• Rulebook on technical protection (Official Gazette 141/2023)
• NIS2 directive for digital resilience
• ISO 27001 and 22301 principles (records, availability, integrity)

In many cases, this service enables clients to practically fulfill legal obligations – without the need for new hires or internal IT oversight.

For whom SecureOps is ideal:

• Banks and financial institutions
• A chain of retail stores
• Logistics and storage centers
• Health institutions
• Medium-sized companies without an IT/Security team

📞 Request a conversation without obligation

Already have a system installed?
Not sure if it’s working properly?
Want to know what the inspector would ask for tomorrow?

➡️ Contact us for a quick audit of correctness and assessment of SLA models tailored to your needs.